What's Canna City?
We wanted to create a brand that allows you to be proud of where you're from, as well as honor the special plant that has brought us all together.
Want to join the team?
This brand is made by the people of each city!! We are always looking for people to join our Canna Fam (graphic designers, photographers, models, marketers, etc.) Email us at firstname.lastname@example.org.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
How long will it take to get my order?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How has COVID-19 affected shipping?
Due to COVID-19 fulfillment and shipping has been delayed. We have been staying in contact with our fulfillment partner and we get concrete times we will update our shipping policy.
Sorry for the inconvenience.
Can I return my product?
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us at email@example.com and we’ll take you through the process. Please read the Return Policy.